Restart your computer and then go back to System preferences – Printers and scanners.Wait until the printing system is reset and no devices show in the Printers list.Enter an administrator username and password, and then click “OK”.Click “Reset” in the confirmation window.Right-click the blank space in the Printers list, and then click “Reset printing system”.Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.Click the Apple menu icon, and then click “System Preferences”.If the copy comes out fine, then I would suggest here is to perform a Reset Printing System on Mac: If the copy also comes out bad, then you might need to check and calibrate the ink cartridges as suggested here: HP Photosmart, Deskjet 5520 Printers - Black Ink Not Printing and Other Print Quality Issues Also, are you using genuine HP cartridges or refilled ones? Let me know if it makes a good copy or not. Place a document face down on the scanner glass and press the copy option on the printer control panel. I see that you are having print quality issues while printing using the Photosmart 5520 printer. To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not. Hi to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips.
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